Help & FAQ

How do I place an order?

Browse our store, choose the products you like, add them to your cart, and follow the steps to complete your purchase. It's very easy!

What payment methods do you accept?

We accept credit and debit cards (Visa, Mastercard) through Shopify Payments, securely and reliably.

How long will it take for my order to arrive?

Delivery times vary depending on your location. We will send you an email with a tracking number once your order has been shipped.

Can I change or cancel my order?

Contact us as soon as possible if you need to make any changes. We will do our best to assist you before the order is shipped.

What if I receive a damaged or incorrect product?

Contact us immediately and we will resolve it at no additional cost to you.

How can I contact MITZON?

You can write to us directly from this page or by email. We are here to help you!